In a hurry? Here’s the top Online Therapy Service for 2025:

  • 🏆 Betterhelp: With more than 30,000 licensed therapists, BetterHelp lets you take care of your mental health anytime, anywhere. Connect with your therapist through phone, messaging, and live video sessions and get regular check-ins to monitor your progress! BetterHelp receives consistently positive reviews. Find out why!
  • Get the best Online Therapy Service of 2025 here.
  • Read more about Betterhelp here.

Even before the pandemic, finding support for mental health conditions was already hard enough. In fact, a study by Mental Health America reveals the following grim statistics:

  • 57% of adults (over 26 million) with a mental illness receive no treatment
  • 59.6% of youth with major depression remain untreated
  • 28.69% of adults with a cognitive disability did not see a doctor

These statistics were based on a survey conducted pre-pandemic. Imagine how bad it is now, with WHO reporting a massive increase in anxiety and depression in the first year of COVID alone. Why was it so hard to get access to mental healthcare? If you live in a city, you might have access to several therapists, but how many of them accept insurance? If you live in a rural area, good luck finding one that specializes in your condition. If you do find one, chances are, they already have full caseloads and can no longer accept new patients. Or, you'll be added to an already long waitlist. So what do you do in the meantime?

Fortunately, the increased demand for health services paved the way for a new way of getting mental health support: online therapy.

An overview of the best Online Therapy Services for 2025:

What's online therapy, and how can it help?

Online therapy is a way of providing or receiving mental health services online via live chat, text messaging, voice, or video calls. Also called e-therapy, teletherapy, virtual therapy, e-counselling, or cyber-counselling, it aims to narrow the existing mental health treatment gap by making mental healthcare more accessible and affordable. Although online therapy is not recommended for severe psychiatric illnesses, it can be helpful with most other conditions. It can also be as powerful and transformative as the traditional face-to-face format. Still don't see it as a viable treatment option? Consider the following advantages:

  • It doesn't matter if you live in a rural area, can't drive, have mobility issues or agoraphobia, or simply don't feel like going out. Your therapist is only a click away.
  • Too busy? Can't take time off from work, or no one's around to mind the kids? You can make appointments based on your availability, not the other way around. Many providers also offer on-demand 24/7 support.
  • Weekly online therapy sessions can be as low as $42 compared to in-person therapy, which costs between $100 to $200 per session. You'll even find providers like BetterHelp and Cerebral that take insurance and FSA / HSA payments.
  • You won't have to worry about running into someone you know in the therapist's waiting area or parking lot.
  • You're no longer limited to working with therapists in your city. With online therapy, you can work with a therapist matching your preferences, such as gender, specialization, or personality
  • Have trouble opening up in person? Communicating via text, voice, or video call can make sharing your innermost thoughts less awkward.
With these key benefits in mind, let's take a look at the best online therapy service for 2025.

1. Betterhelp — Best Overall

betterhelp

Founded in 2013, BetterHelp is the biggest online counseling platform in the world today. It houses (virtually) over 30,000 licensed, accredited, and board-certified therapists and has facilitated over 5,000,000 online therapy sessions over chat, video calls, voice calls, and messages. It's located right smack in the middle of Silicon Valley, along with tech giants like Google, Facebook, and Apple. I guess you could say it's Google's equivalent in the world of online therapy.

When you subscribe to Betterhelp, you'll have access to a massive network of licensed and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), and board licensed professional counselors (LPC). The specializations and approaches are just as extensive. You'll find different types of therapy, including psychotherapy, CBT, couples therapy, gender-affirming therapy, borderline personality disorder therapy, existential therapy, addiction, career, trauma, and more.

Bottom Line:
Judging on its 4.7-star rating based on almost 30,000 reviews in the Google Play Store and 4.8-star over 75,000 Apple App Store reviews, it's evident just how popular BetterHelp is. What we like about it is its affordable cash-pay model and the ease with which you can switch to a new therapist if your relationship with the current one is simply not working. The client-therapist matches were also spot on. Clients also love the regular check-ins from their therapists, which is uncommon, especially with face-to-face counseling. BetterHelp is definitely a more convenient and affordable therapy option, especially for those without insurance.

Get Betterhelp - Take care of your mental health!

How did we decide on our top online therapy services for 2025?

Finding a good online therapy platform can be very difficult, especially for someone who's already mentally overwhelmed. To help narrow down your choices, our team reviewed and tested the best providers in the industry. We've curated our top 10 list based on the following criteria:

  • available therapists
  • range of specialties
  • medical credibility
  • pricing and payment options
  • financial aid
  • insurance coverage
  • simple interface
  • positive customer feedback

💯 Are all the therapists licensed?

Yes! Reputable online therapy platforms only work with mental health professionals and psychologists that have passed their rigorous screening process. All mental health practitioners are required to submit proof of identity and licensure information which the platform then cross-checks with the appropriate state licensing board. In addition, it is also a standard requirement for a therapist to have at least 3 years or 1,000 hours of hands-on experience in their respective fields.

💢 Can I switch to a new therapist if I'm dissatisfied with the one assigned to me?

Of course! You can change therapists as often as you like until you find one you vibe with or who better matches your needs. You won't even have to notify your current therapist. Most of the time, you can do this with just a few clicks on your dashboard, and the portal will notify your therapist about the change. That's it! No awkwardness or hurt feelings.

🤕 What kind of mental health issues can e-therapy treat?

It can help with different types of mental health conditions, including but not limited to the following:

  • Anxiety disorders
  • Depression
  • Anger management
  • Relationship issues
  • Grief and loss
  • Eating disorders
  • OCD
  • PTSD
  • Trauma
  • Family conflict
  • Emotional abuse
  • Identity crisis
  • ... and many more.
  • Online therapy can be as helpful as in-person therapy. However, note that you must reach out to the appropriate crisis helpline if you're experiencing suicidal or self-harm thoughts and other serious mental illnesses.

    💵 How do I pay for online therapy, and do they take insurance?

    Most online therapy providers operate on a subscription model, meaning you pay a monthly fee to access their services. While some, like Cerebral and Talkspace, accept insurance and EAPs, many don't. You won't have to worry, though, as monthly subscriptions are often reasonably priced and comparable to most insurance plans' co-pays.

    Transparency and Trust: The aim of this website is to help you find the perfect software for your needs in an easy-to-view comparison list. You can read more about how we review and about our background in the About Us section of this website. BestOnlineTherapy.Services does not feature all of the software available in the market, we cherry-pick what we consider to be the leaders in each vertical. We try to keep this site updated and fresh, but cannot guarantee the accuracy of the information as well as the prices featured at all times. All prices quoted on this site are based on USD so there could be slight discrepancies due to currency fluctuations. Although the site is free to use, we do earn commissions from the software companies that we have partnered with. If you click on one of our links and then make a purchase, we will get paid by that company. This has an impact on the ranking, score, and order in which the software is presented in our list and elsewhere throughout the site. Software listings on this page DO NOT imply endorsement.
    Top Online Therapy Service 2025